Terms & conditions 
1. Introduction
These Terms and Conditions outline the rights and responsibilities of both the Hypnotherapist (the "Therapist") and the Client during the provision of Solution-Focused Hypnotherapy services. By engaging in these services, the Client agrees to the terms outlined below.
2. Confidentiality
The Therapist is committed to ensuring the confidentiality of all Client sessions. This means that any information shared during hypnotherapy sessions, including personal data and details about treatment, will not be disclosed to third parties without the Client’s explicit consent, except in circumstances where there is a legal obligation to do so (e.g., where there is risk of harm to the Client or others).
Confidentiality extends to all forms of communication, including verbal, written, and digital exchanges. Any communication via email, booking systems, or other platforms will also be treated as confidential.
If a client is seen in public, the therapist will refrain from engaging in conversation to ensure confidentiality is maintained.
3. GDPR and Data Protection Rights
3.1 Data Collection
In accordance with the General Data Protection Regulation (GDPR), the Therapist will collect and store only the necessary personal information required to deliver effective therapy services. This may include the Client's name, contact details, relevant health information, and treatment history.
3.2 Data Usage
All personal data collected will be used exclusively to deliver hypnotherapy services, contact the Client regarding appointments, and ensure the Client's needs are met. No personal information will be shared with third parties without the Client’s explicit consent.
3.3 Client Rights
Under the GDPR, the Client has the right to access their personal data, request corrections, and request the deletion of their data, subject to the legal and professional requirements of record-keeping. Requests regarding data access or deletion should be made in writing.
3.4 Third-Party Software
Please note that third-party software such as booking systems, social media platforms, or other digital tools may be used to manage appointments or communications. Each third-party service will have its own privacy policy, and the Client is encouraged to review these policies to understand how these providers may handle their data.
4. Testimonials and Reviews
4.1 Private Testimonials
Private testimonials shared directly with the Therapist, either verbally or in writing, will never be made public or used for marketing purposes without the Client's express permission.
4.2 Public Reviews
If the Client chooses to leave a review on any third-party platform (e.g., Google My Business, social media, or other review platforms), the Therapist reserves the right to republish such reviews anonymously for marketing or promotional purposes. By leaving a public review, the Client gives informed consent for the use of their feedback in this way.
5. Client Responsibilities
The Client agrees to provide the Therapist with accurate and complete information to ensure effective treatment.
The Client fully participates in therapy, which includes listening to the download track and completing any assigned tasks outside the session.
The Client will attend sessions on time and inform the Therapist in advance if they are unable to attend or wish to cancel (please note our 24-hour cancellation policy).
The Client agrees to communicate openly and honestly with the Therapist during sessions to support the therapeutic process.
6. Therapist Rights and Responsibilities
6.1 Professional Conduct
The Therapist will conduct all hypnotherapy sessions professionally and ethically, adhering to all relevant industry standards and regulations. A copy of the NCH and APHP code of ethics is available upon request.
6.2 Termination of Therapy
The Therapist reserves the right to terminate therapy if it is deemed that hypnotherapy is not suitable or beneficial for the Client, or if the Client fails to adhere to these Terms and Conditions. If therapy is terminated, the Client will be informed with sufficient notice, and alternative support options may be suggested.
6.3 Record Keeping
The Therapist will retain records of therapy sessions for a period in line with professional guidelines and legal obligations. These records will remain confidential and stored securely.
7. Payment Terms
The Client agrees to pay for sessions following the agreed-upon fee structure. Payment is required at the time of booking or immediately after each session. Cancellations with less than 24 hours' notice may incur a charge, unless otherwise agreed. The initial consultation fee of £40 will always be taken in advance of the first appointment. Payment for subsequent sessions will be charged after the appointment or upfront, depending on the selected package (e.g block of 4 or 8 sessions).
8. Third-Party Involvement
In some cases, third-party tools or services (such as social media platforms, booking software, or email systems) may be used to facilitate Client bookings or communications. The Client is encouraged to review the privacy policies of these third parties, as they are outside the Therapist’s control.
9. Amendments to Terms and Conditions
These Terms and Conditions may be updated or amended by the Therapist from time to time. Any significant changes will be communicated to the Client, and continued use of the Therapist's services will constitute acceptance of the revised terms.
Please be aware that the information provided on this website is for general interest and educational purposes only and does not constitute medical advice. Hypnotherapy, while a powerful complementary therapy, is not intended to replace professional medical or psychiatric diagnosis, treatment, or care. You should always consult a qualified healthcare provider, such as your general practitioner or another healthcare professional, for any health concerns before making decisions related to your health or treatment, or before discontinuing any prescribed medications or therapies. This site does not provide medical advice.
Hypnotherapy acts as a supportive and complementary approach, not an alternative, to conventional healthcare. Success in hypnotherapy largely depends on your motivation and commitment to engage with the process and integrate suggested practices into your daily life. While I am dedicated to helping you to the best of my abilities, no specific outcomes or results can be guaranteed, as individual responses to hypnotherapy vary significantly.
The audio downloads offered on this website are for personal relaxation and self-improvement purposes only. You mustn't listen to these recordings while driving, operating heavy machinery, or engaging in any activity that demands your full attention and concentration. If you have a history of epilepsy, a mental health condition, or any other significant medical condition, please consult with your healthcare provider before using these recordings, as deep relaxation and the embedded suggestions may have unforeseen effects.

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